Independent United Kingdom mobile assessments · nothing for sale · 020 3896 5248
Call 020 3896 5248WhatsAppWhat you actually pay, argued for and against.
A discounted rate for an opening period.
Real money while it lasts, and the duration is stated at the point of sale.
Comparisons made on the introductory figure are meaningless, because the post-discount price is what applies for most of the term.
Compare only post-discount figures, and diary the date the discount ends.
We are independent: nothing for sale, no access to your account, and we will never ask you for a security code. We will read an offer with you, explain a clause, or talk a switch through.
Call 020 3896 5248WhatsApp usIncreases applied during a minimum term.
Since January 2025 they must be disclosed in pounds and pence before signature rather than as a formula — which makes them entirely foreseeable.
They still happen, and the disclosure is easy to skim past at the till.
Read that line at purchase and photograph it. Once you have, an increase can never be a surprise.
What happens when a minimum term ends and nothing is done.
Service simply continues without interruption, which suits people who want no decision to make.
On a combined bundle, device money keeps being collected on a handset you already own. It is the largest silent overpayment in British mobile.
Diary the end date at signature and act within days: SIM-only, deliberate upgrade, or departure.
Spend caps, written complaints and the annual review.
All free, all effective, and all available on every network.
The cap sits switched off on most accounts, and most billing complaints are made by telephone, which leaves no file.
Set the cap on activation day, complain in writing with the reference kept, and review your plan for ten minutes once a year.